Questions and Issues
This page will be used to display questions asked and issues encountered during the pilot.
Error when syncing roster
Instructors will receive the following error when syncing a roster for an unavailable Blackboard course.
LTI 1.3 responded with error: Please contact email@example.com.
Make sure that the course is visible and available before syncing the roster.
Does Gradescope work in Canvas?
Yes, Gradescope integrates with Canvas (and all major LMS) in a similar way as it does with Blackboard. All of the courses and assignments reside in the Gradescope program, but the integration creates a bridge for easy access from the LMS and to allow grades to push back into the LMS grade center.
Where is the option to add a Gradescope assignment?
When you click on the Build Content tab, you may have to scroll through the options to see Gradescope Assignment toward the bottom of the list:
Why is the 'Post Grades to ZagGrade' button missing?
Without that button, you cannot push grades back to the Blackboard Grade Center.
- Make sure to link your assignments with Blackboard: Using Gradescope with Blackboard as an Instructor - Setting up your assignments. Note, Gonzaga University is using Blackboard LTI 1.3 so please follow the instructions for this version.
- Make sure the roster for the course is synced: https://help.gradescope.com/article/0yis65v1vt-blackboard-instructor#syncing_rosters
- Access Gradescope through Blackboard when you want to push grades back to Blackboard. You may not have the same connection if you go directly to the Gradescope site.